FAQs
Find here the answers to the most frequently asked questions concerning our vintages, delivery, orders and the services offered by the house.
The House & our Champagnes
Discover the world of Champagne Frerejean Frères, our philosophy of time and the identity of vintages crafted with patience, precision and high standards.
What sets Frerejean Frères Champagnes apart?
Frerejean Frères Champagnes are made with the same requirement: to allow time to fully reveal each wine. Our vintages benefit from long aging in the cellar, well beyond the standards of the appellation, in order to develop depth, precision and aromatic complexity. Each Champagne also reflects the identity of the great terroirs of the Côte des Blancs.
What is the difference between a Blanc de Blancs and a blend?
A Blanc de Blancs is made exclusively from Chardonnay, generally offering finesse, tension and mineral freshness. A blend combines different Champagne grape varieties, such as Chardonnay and Pinot Noir, to create a fuller and more structured balance.
Can your Champagnes be kept for several years?
Yes. Thanks to their structure and their long initial aging, our vintages have excellent aging potential. Kept in good conditions, some can evolve harmoniously for several years after purchase.
How to best enjoy a Frerejean Frères Champagne?
We recommend serving our Champagnes between 8 and 10°C in a wine glass rather than a narrow flute, in order to reveal all their aromatic complexity. A few minutes of opening also allow the wine to fully express itself.
Orders & Delivery
Find all the information relating to orders, deliveries and tracking your purchases on our online store.
Which countries do you deliver to?
We offer delivery to several countries around the world. The available destinations appear directly when placing your order on our online store.
What are the delivery times?
Orders are generally shipped within a few business days. Delivery times may then vary depending on the country of destination and the carrier selected.
How do I track my order?
Once your order has been shipped, an email containing tracking information is automatically sent to you in order to follow the delivery of your package in real time.
What should I do if my order arrives damaged?
We pay particular attention to the packaging of each order. If your package arrives damaged, we invite you to contact our customer service quickly, attaching photos of the package and the products concerned.
Can I return my order?
Yes, returns are possible within 30 days after receipt of your order, provided that the products are kept in their original condition. For any request, our team remains at your disposal.
Are payments secure?
Yes. All transactions made on our online store are completely secure using reliable and encrypted payment systems.
Professionals & Partners
Distribution, catering, large formats or commercial requests: our team supports professionals and partners in France and internationally.
Do you work with restaurants and gastronomic establishments?
Yes. Our Champagnes are present in many gastronomic establishments, hotels and exceptional restaurants in France and internationally.
How to become a distributor or partner?
For any distribution or partnership request, we invite you to contact our team via nyour contact form.
Do you offer magnum or large formats?
Some of our vintages are available in magnum and large formats, depending on allocations and availability.
Are your vintages produced in limited quantities?
Yes. Our productions remain deliberately limited in order to preserve a high level of standards and the identity of each vintage.